Privacy Policy

Nuniki (“Nuniki,” “we,” “our,” or “us”) provides nutrition and wellness tracking services through the Nuniki mobile app, nuniki.com, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our Services.

Nuniki is not a medical provider, and our Services do not provide medical diagnosis or treatment.

  1. Scope of This Policy

This Privacy Policy applies to personal information processed through:

  • The Nuniki mobile application

  • nuniki.com

  • Nuniki account services

  • Customer support interactions

  • Related features, including AI-assisted features

By using the Services, you acknowledge this Privacy Policy and our Terms of Service.

Last updated: 1 November, 2025

Information We Collect

We may collect the following categories of personal information:

  1. Account Information: When you create an account, we may collect:

    • Name

    • Email address

    • Login credentials (stored securely)

    • Account identifiers

  2. Profile and Wellness Information You Provide

    • Age range

    • Sex

    • Height and weight

    • Goals and activity level

    • Dietary preferences and allergies

    • Onboarding responses and health-related preferences

  3. App Activity and User Content: We collect data such as:

    • Meal plans and plan edits

    • Meal logs, water logs, and weight logs

    • AI chat prompts, responses, and actions

    • Feature requests or feedback you submit

  4. Settings and Preferences:

    • Units, timezone, and reminder settings

    • Notification settings

    • Privacy-related toggles (for example, analytics/crash preferences)

  5. Device and Technical Information

    • Device/platform type

    • App version

    • Push notification token

    • Diagnostic, crash, and performance metadata

    • Basic usage telemetry where enabled

  6. Support and Communications Data

    • Messages sent to support

    • Information you provide in troubleshooting requests

How We Use Your Information

We use personal information to:

  • Provide and operate the Services

  • Authenticate users and maintain account access

  • Generate and personalize meal and wellness experiences

  • Deliver reminders and notifications

  • Process and respond to support requests

  • Send transactional messages (for example, verification, password reset, account/security notices)

  • Monitor, secure, troubleshoot, and improve reliability and performance

  • Detect, prevent, and investigate abuse, fraud, and unauthorized activity

  • Comply with legal obligations and enforce our terms

Legal Bases for Processing (Where Applicable)

If you are in a jurisdiction requiring a legal basis for processing (for example, EEA/UK), we process information under one or more of the following:

  • Contract: to provide the Services you request

  • Legitimate interests: to secure, maintain, and improve the Services

  • Consent: where you choose optional features/settings

  • Legal obligation: where processing is required by law

AI Features

When you use AI-assisted features, your prompts and selected context may be processed on our backend and sent to model providers to generate responses.

Please avoid including highly sensitive information in prompts unless you are comfortable sharing it for this purpose.

Sharing and Disclosure

We do not sell personal information.

We disclose personal information only as needed to provide the Services, comply with law, or protect rights and safety, including to:

  • Infrastructure and cloud service providers

  • Authentication, analytics, diagnostics, and support vendors

  • Notification and messaging vendors

  • Email delivery providers (including Amazon SES) for transactional emails such as verification and password reset

  • Legal or regulatory authorities when required by law or legal process

  • Successor entities in connection with a merger, acquisition, financing, or asset transaction (subject to appropriate protections)

Analytics, Crash Reporting, and Advertising

Nuniki provides in-app controls for analytics and crash-reporting preferences where available.

  • As of the Last Updated date above, we do not run third-party in-app advertising.

  • If targeted advertising or additional tracking is introduced, this Privacy Policy and required store disclosures will be updated before rollout.

Data Retention

We retain personal information for as long as necessary to:

  • Provide the Services

  • Maintain legitimate business records

  • Meet legal, tax, accounting, audit, and regulatory requirements

  • Support security, fraud prevention, and dispute resolution

You can request account deletion in the app at:
Settings > Account > Delete account

After a deletion request, we delete or de-identify personal information unless retention is required or permitted by law.

Account Deletion and Data Controls

You can:

  • Delete your account in-app

  • Manage reminder, notification, and certain privacy preferences in Settings

  • Contact us to request access, correction, deletion, or portability, where applicable

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Know/access personal information we hold about you

  • Correct inaccurate information

  • Delete personal information

  • Receive a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Appeal a privacy-rights decision where available by law

We will not discriminate against you for exercising applicable privacy rights.

U.S. State Privacy Notice

Residents of certain U.S. states may have additional privacy rights under applicable state law.

As of the Last Updated date above, we do not:

  • Sell personal information

  • Share personal information for cross-context behavioral advertising as defined by applicable U.S. state laws

To exercise U.S. state privacy rights, contact us at privacy@nuniki.com. We will verify and process requests as required by law.

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